Based in Dietlikon, Switzerland · Active across Europe
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Privacy Policy

Information on the processing of personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). Last updated: September 2026.

1. Controller

The controller responsible for processing your personal data is D&S Group GmbH, Aegertstrasse 11, 8305 Dietlikon, Switzerland. Email: info@dsgrp.ch, phone: +41 76 583 29 29. Please address any data protection enquiries to these contact details.

2. What data we process

We only process data that is necessary for our business activities, in particular:

•Contact and enquiry data: name, company, position, email address, telephone number and the content of your message when you contact us via the contact form, by email or by telephone.
•Business and contract data: information on orders, deliveries, invoices and payments, as well as correspondence with our customers, suppliers and partners.
•Newsletter data: your email address and, if provided, your name and company.
•Technical data: when you visit our website, data such as IP address, date and time, pages accessed, browser and operating system are automatically recorded in server log files.

3. Purposes and legal bases

We process your data in order to respond to enquiries, prepare quotations, conclude and perform contracts, organise deliveries, maintain our business relationships, send our newsletter and ensure the secure operation of the website.

Where the GDPR applies, we rely on the performance of a contract and pre-contractual measures (Art. 6(1)(b) GDPR), legal obligations (point (c)), our legitimate interests in efficient business operations and a secure website (point (f)) and your consent (point (a)), for example for the newsletter.

4. Newsletter

You will only receive the newsletter with your express consent. Subscription takes place using a double opt-in procedure: you will receive an email asking you to confirm your subscription. You can unsubscribe from the newsletter at any time via the unsubscribe link in every issue or by email to info@dsgrp.ch. We may use a specialised service provider to send the newsletter, which processes the data exclusively on our behalf.

5. Cookies and analytics

Our website uses technically necessary cookies that are required for its operation, for example to store your language selection. We only use analytics or marketing cookies with your consent. You can delete or block cookies in your browser settings at any time.

6. Disclosure to third parties

We only disclose your data to the extent necessary for the purposes stated, in particular to IT and hosting providers, logistics and transport companies, banks and payment service providers, fiduciaries and advisers, and to authorities where we are legally required to do so. Processors are contractually bound to comply with data protection requirements. We do not sell personal data.

7. Transfer of data abroad

Personal data may be processed in Switzerland and in countries of the EU or EEA, in particular in connection with our warehouse in Germany and our European customers. These countries provide an adequate level of data protection. If, exceptionally, data is transferred to other countries, we ensure adequate protection, for example by means of the European Commission’s standard contractual clauses.

8. Retention period

We retain personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations. We retain business records and accounting vouchers for ten years in accordance with Art. 958f of the Swiss Code of Obligations (CO). We delete newsletter data after you unsubscribe. Server log files are generally deleted after a few weeks.

9. Data security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. These include, in particular, encrypted transmission of the website (HTTPS), access restrictions and regular data backups.

10. Your rights

Within the scope of applicable law, you have the right to access your data, to rectification, erasure and restriction of processing, to data release or data portability, as well as the right to object to processing or to withdraw your consent at any time with effect for the future.

To exercise these rights, please contact info@dsgrp.ch. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, where the GDPR applies, with a data protection supervisory authority in the EU.

11. Changes

We may amend this Privacy Policy at any time. The current version published on this website applies.

We will be happy to answer any questions about these terms at info@dsgrp.ch.

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